These Terms & Conditions govern your use of rashihenna.com and purchases made through the website. By using the website or placing an order, you agree to these Terms & Conditions and the policies referenced below.

1. About Rashi Henna

Rashi Henna offers henna, Jagua, body-art products, kits, supplies, accessories, aftercare products, and related items through rashihenna.com. We also offer henna services in California.

2. Eligibility

You must be at least 18 years old, or have permission from a parent or legal guardian, to place an order through this website.

3. Product Information

We make reasonable efforts to display product descriptions, ingredients, images, weights, colors, and other information accurately. Because many of our products are handmade or use natural ingredients, appearance, texture, consistency, packaging, and color may vary slightly between batches.

Product photographs are for general representation. Actual appearance may vary because of lighting, screen settings, packaging updates, or natural product variation.

4. Natural Henna & Jagua Results

Henna and Jagua stain results vary from person to person and may be affected by skin chemistry, body location, temperature, application time, aftercare, water exposure, and other factors. We do not guarantee an exact stain shade, darkness, or duration.

5. Ingredients, Product Use & Sensitivities

Customers are responsible for reviewing the ingredient list and product instructions before use. If you have sensitive skin, allergies, or concerns about an ingredient, review the ingredients carefully and perform a small patch test before broader use. Discontinue use if irritation occurs.

Information provided on this website is for general product-use and educational purposes and is not medical advice.

6. Orders

Submitting an order does not guarantee acceptance. We may refuse or cancel an order if a product is unavailable, payment cannot be processed, pricing or product information is incorrect, fraud is suspected, or another reasonable issue prevents fulfillment.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

7. Pricing & Payment

Prices are shown in U.S. dollars unless otherwise stated and may change without notice. Applicable taxes and shipping charges are shown during checkout.

Payment must be successfully authorized before an order is fulfilled. If an obvious pricing or website error occurs, we may cancel the affected order and issue a refund.

8. Shipping

Shipping methods, processing times, estimated transit times, fresh-product handling recommendations, carrier delays, incorrect addresses, and related shipping terms are governed by our separate Shipping Policy, which is incorporated into these Terms.

Certain products, including fresh henna paste, henna cones, Jagua products, and kits containing fresh paste, are perishable or temperature-sensitive and require appropriate storage after delivery.

9. Returns, Refunds & Cancellations

Returns, refunds, damaged or incorrect items, order changes, and cancellations are governed by our separate Return Policy and any related order policies published on the website.

10. Intellectual Property

The Rashi Henna name, logo, website content, photographs, product images, videos, written content, original henna artwork, design materials, practice sheets, graphics, and educational materials are owned by or licensed to Rashi Henna unless otherwise stated.

They may not be copied, reproduced, republished, sold, distributed, or used commercially without written permission from Rashi Henna.

11. Customer-Submitted Content

If you voluntarily submit a review, testimonial, photograph, or other content for public use, you confirm that you have the right to share it.

Customer photographs or personal images will not be treated as approved for marketing use unless permission has been provided.

12. Prohibited Use

You may not use the website to engage in unlawful or fraudulent activity, interfere with website security or operation, attempt unauthorized access, or copy or commercially exploit our content without permission.

13. Third-Party Services

Our website may use third-party providers for payments, hosting, shipping, analytics, email, and other website functions. Those providers may have their own terms and policies. Rashi Henna is not responsible for third-party websites or services that we do not control.

14. Website Availability & Errors

We may update or change products, pricing, availability, website content, or website features at any time. We do not guarantee that the website will always be available without interruption or technical error.

15. Henna Service Bookings

Henna service bookings may have separate terms covering pricing, deposits, cancellations, rescheduling, travel, timing, guest count, and service scope. When separate booking terms are provided, those terms govern the service booking. Product-order return rules do not apply to service bookings.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Rashi Henna will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or products.

Nothing in these Terms limits any consumer rights or remedies that cannot legally be limited under applicable law.

17. Privacy

Use of personal information is governed by our Privacy Policy.

18. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

19. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the website after changes are posted means you accept the updated Terms.

20. Contact

Questions about these Terms can be sent to:

contact@rashihenna.com