Rashi Henna (“Rashi Henna,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit rashihenna.com, purchase products from us, book or inquire about our services, subscribe to our communications, or otherwise interact with Rashi Henna.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, information collected automatically when you use our website, and limited information received from service providers that help us operate our business.

We collect information directly from you, automatically through your use of our website, and from service providers and advertising platforms that help us operate, analyze, market, and improve our business.

Information You Provide

Depending on how you interact with us, we may collect:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order and purchase information
• Products purchased or considered
• Service inquiries and booking information
• Event date, location, occasion, and service preferences
• Messages sent through our contact forms, email, text message, or social media
• Newsletter, promotional email, or SMS preferences
• Reviews, feedback, photographs, or other content you voluntarily provide
• Any other information you choose to provide to us

Payment Information

Payments may be processed by third-party payment processors.

Rashi Henna generally does not directly receive or store complete credit card or debit card numbers. Payment processors may collect payment information needed to authorize and process your transaction.

We may receive limited transaction information, such as payment status, transaction identifiers, billing details, refunds, and purchase amounts.

Information Collected Automatically

When you visit our website, we and companies that provide technology, analytics, or advertising services to us may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Device or advertising identifiers
• Pages viewed
• Links or products clicked
• Referring website or source
• Date and time of visits
• Approximate geographic location derived from IP address
• Shopping-cart activity
• Checkout activity
• Purchases and conversions
• Interactions with advertisements
• Other website usage and performance information

This information may be collected using cookies, pixels, tags, server-side technologies, software development tools, and similar technologies.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders
• Accept and verify payments
• Prepare, package, and ship products
• Provide order confirmations, shipping notifications, and customer-service communications
• Process returns, refunds, cancellations, or other order-related requests
• Respond to questions and customer-service inquiries
• Manage service inquiries and bookings
• Maintain customer and transaction records
• Operate and improve our website
• Understand how visitors use our website
• Measure website and marketing performance
• Analyze which products, pages, advertisements, and marketing campaigns are effective
• Personalize website and advertising experiences
• Display advertisements to previous website visitors
• Recover or remind customers about abandoned shopping carts
• Send newsletters, product announcements, promotions, offers, and other marketing communications
• Send SMS or text-message marketing where permitted and where appropriate consent has been obtained
• Detect fraud, abuse, security incidents, and technical problems
• Protect our customers, website, business, and legal rights
• Maintain accounting, tax, and business records
• Comply with applicable laws, regulations, legal processes, and government requests
• Enforce our website terms and other agreements

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website performance, measure advertising results, and provide relevant advertising.

These technologies may include essential cookies, analytics cookies, advertising cookies, pixels, tags, and similar technologies.

Some cookies are necessary for features such as:

• Shopping carts
• Checkout
• Account functionality
• Website security
• Fraud prevention
• Remembering website preferences

Other technologies may be used for analytics, advertising, conversion measurement, and retargeting.

Depending on your browser, device, location, and applicable law, you may be able to control certain cookies through your browser settings or through privacy or cookie controls made available on our website.

Disabling certain cookies may affect website functionality.

4. Google Analytics and Google Advertising

We use or may use Google services, including:

• Google Analytics
• Google Ads
• Google Ads conversion tracking
• Google advertising and remarketing technologies

These services help us understand how people use our website, measure advertising effectiveness, understand whether advertisements result in purchases or other actions, and display relevant advertisements.

Rashi Henna and third-party vendors, including Google, may use first-party cookies or identifiers, such as Google Analytics cookies, together with third-party cookies or advertising identifiers to measure advertising performance, understand website activity, create audiences, and provide or measure remarketing and personalized advertising.

Visitors may manage how Google uses information for advertising through Google’s advertising privacy controls and other available browser or industry opt-out tools.

Google may receive information such as cookie identifiers, device information, IP-derived information, pages viewed, website interactions, advertisement interactions, and conversion events.

Google may process this information according to its own privacy policies and settings.

5. Meta Pixel, Conversions API, and Advertising

We use or may use Meta advertising technologies, including:

• Meta Pixel
• Meta Conversions API
• Facebook and Instagram advertising
• Retargeting and advertising measurement

These technologies help us measure advertising performance, understand actions taken after someone views or interacts with an advertisement, create advertising audiences, and show advertisements to people who have previously interacted with Rashi Henna.

Depending on our configuration, Meta may receive information such as website events, device or browser information, cookie identifiers, purchase or conversion information, and hashed contact information or other identifiers used for measurement and advertising.

Meta processes information it receives according to its own privacy practices.

6. Advertising and Retargeting

We may use advertising partners to show Rashi Henna advertisements to people who previously visited our website, viewed particular products, interacted with our advertisements, or otherwise showed interest in our products or services.

As a result, advertising providers such as Google and Meta may collect or receive information about your interactions with our website and use that information for advertising, audience creation, measurement, attribution, or retargeting.

We Do Not Sell Customer Lists or Personal Information for Money

Rashi Henna does not sell customer lists or personal information to third parties in exchange for money. However, we use advertising and analytics technologies, including Google and Meta technologies, that may involve disclosure of identifiers and website activity. Under certain privacy laws, some of these activities may be legally defined as “selling,” “sharing,” or targeted or cross-context behavioral advertising even though we do not receive money for the information.

Where applicable law gives you the right to opt out of these activities, we will provide or honor applicable privacy choices as required by law.

7. Email Marketing

We may use your email address to send:

• Newsletters
• Product announcements
• Seasonal promotions
• Special offers
• Educational content
• Customer updates
• Abandoned-cart reminders
• Other Rashi Henna marketing communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails or by contacting us.

Unsubscribing from promotional communications will not prevent us from sending transactional or service-related messages when necessary, such as:

• Order confirmations
• Shipping notices
• Payment or refund information
• Customer-service responses
• Booking communications
• Security or account notices

8. SMS and Text Message Marketing

Rashi Henna may offer SMS or text-message communications in the future.

Where required, we will request appropriate consent before sending promotional text messages.

Marketing text messages may include product announcements, promotions, reminders, abandoned-cart messages, seasonal offers, or similar communications.

If you enroll in SMS marketing, you may withdraw your consent and opt out of future promotional text messages using the opt-out instructions provided with the messages, such as replying STOP, where supported.

Message and data rates may apply.

Consent to receive promotional text messages is not required as a condition of purchasing products or services from Rashi Henna.

Transactional messages necessary to complete or service a transaction may be treated separately where permitted by law.

9. How We Disclose Information

We may disclose personal information to companies that help us operate Rashi Henna.

E-Commerce and Website Providers

Companies that provide website hosting, WooCommerce functionality, website maintenance, security, cloud infrastructure, or related technology.

Payment Processors

Companies that securely process credit card, debit card, digital wallet, or other payment transactions.

Shipping and Fulfillment Providers

We may provide information such as your name, shipping address, telephone number, email address, and shipment information to:

• United States Postal Service (USPS)
• UPS
• FedEx
• Other delivery carriers
• Shipping software and fulfillment providers

Information is provided as necessary to prepare labels, deliver orders, provide tracking information, handle delivery problems, and complete fulfillment.

Email and SMS Providers

We may use third-party platforms to send transactional emails, newsletters, promotions, abandoned-cart reminders, or SMS communications.

Those companies may process contact information and communication activity on our behalf.

Analytics Providers

Analytics providers, including Google, may collect or receive website and usage information to help us understand website traffic and performance.

Advertising Partners

Advertising platforms, including Google and Meta, may receive identifiers and website activity for advertising measurement, attribution, audience creation, and retargeting.

Professional Service Providers

We may disclose information when reasonably necessary to accountants, attorneys, tax professionals, consultants, insurers, or other professional advisers.

Legal and Safety Purposes

We may disclose information if we reasonably believe it is necessary to:

• Comply with applicable law
• Respond to subpoenas, court orders, or lawful government requests
• Protect our legal rights
• Prevent fraud or abuse
• Protect the safety of our customers or others
• Investigate suspected violations of our terms or policies

Business Transfers

If Rashi Henna is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

10. Sensitive Personal Information

Please do not provide highly sensitive personal information, such as Social Security numbers, government identification numbers, financial account passwords, or detailed medical records, unless specifically requested for a legitimate purpose.

Rashi Henna does not require this type of information for ordinary product purchases.

11. Your Privacy Choices

Depending on where you live and which laws apply, you may have rights regarding your personal information.

These may include the right to:

• Request information about personal information we maintain about you
• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of certain targeted advertising or sharing activities
• Withdraw consent where processing is based on consent
• Opt out of promotional email communications
• Opt out of promotional SMS communications

Some information may need to be retained even after a deletion request for purposes such as completing transactions, maintaining tax and accounting records, preventing fraud, resolving disputes, or complying with legal obligations.

We may need to verify your identity before processing certain privacy requests.

We will not discriminate against you for exercising a privacy right where prohibited by applicable law.

12. California Privacy and Online Tracking Disclosures

Rashi Henna is based in California.

California residents may have additional privacy rights depending on which California privacy laws apply to Rashi Henna and the particular processing activity.

Do Not Track

At this time, our website does not respond to traditional browser “Do Not Track” signals. However, we may provide other privacy controls that allow visitors to manage certain analytics and advertising technologies.

Third-Party Tracking

Companies providing analytics and advertising services to us, including Google and Meta, may use cookies, pixels, tags, or similar technologies to collect information about your activity on our website.

These companies may be able to collect information about your online activity over time and across different websites or online services, subject to their own privacy practices and your applicable privacy settings.

Other browser- or device-based privacy signals may be recognized where required by applicable law and supported by our systems.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including:

• Completing and supporting customer transactions
• Providing customer service
• Maintaining order history
• Maintaining accounting and tax records
• Preventing fraud and abuse
• Resolving disputes
• Enforcing agreements
• Meeting legal or regulatory requirements
• Conducting legitimate business operations

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and technical requirements.

14. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

We also rely on reputable third-party providers to provide services such as payment processing, website hosting, security, and transaction processing.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted or stored electronically.

15. Children’s Privacy

Our website and online store are not directed to children under the age of 13.

We do not knowingly collect personal information online directly from children under 13 without appropriate authorization.

If we learn that we have collected personal information from a child under 13 in a manner that is not permitted by law, we will take reasonable steps to delete it.

Parents or guardians who believe a child has provided us with personal information may contact us using the information below.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media services, payment providers, or other websites that Rashi Henna does not control.

This Privacy Policy applies only to Rashi Henna’s privacy practices.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

17. Social Media

If you interact with Rashi Henna through Instagram, Facebook, YouTube, Google, or another social-media or online platform, those platforms may collect and process information according to their own privacy policies.

Information you choose to make public through those services may also be visible to others.

18. International Visitors

Rashi Henna is based in the United States, and our website and services are operated from the United States. If you access our website from another country, information may be processed in the United States and by service providers operating in other locations.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technologies, service providers, legal requirements, or privacy practices.

When we make changes, we will update the Effective Date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

Rashi Henna

Lathrop, California, United States

Website: rashihenna.com

Email:  contact@rashihenna.com

For written requests, you may also contact us using the contact form available on our website.